Where is your store located?

We only sell on our website.

What if an item in my bag is broken or defective?

Just send us the item in order to receive a new one or a replacement of equal or greater value. For details and conditions see our  Return Policy.

What about the newsletter?

You receive by email all our promotions, specials and discounts reserved to our subscribers. You can unsubscribe at any time if you no longer wish to receive our emails. No fees are associated with the newsletter.

What is the shipping delay?

Approximately 2-4 days after the order was made, plus the regular delivery time of Canada Post. XpressPost service is used and normally takes 1-2 days.

See : Delivery or Post Canada

Is express shipping offered?

We use XpressPost service which normally takes 1-2 days.

How to contact us?

The easiest way is via email at : info@sexysurprise.ca